Change Management resistance and avoiding
1. Change
Management
To apply a systematic approach for helping the individuals
impacted by "the change" be successful by building support,
addressing resistance and developing the required knowledge and ability to
implement the change (managing the people side of the change)
Change management is the process, tools and techniques to
manage the people side of change to achieve the required business
outcome. change management incorporates the organizational tools that can be
utilized to help individuals make successful personal transitions resulting in
the adoption and realization of change.
Any change to processes, systems, organization structures
and/or job roles will have a technical side and a people side. Project
management and change management have evolved as disciplines to provide both
the structure and the tools needed to manage and realize change successfully on
the technical and people side.
Change management process
Discipline
|
Process
|
Tools
|
Change
management
|
Planning
for change
|
Individual
change model
|
Managing
change
|
Communications
|
|
Reinforcing
change
|
Sponsorship
|
|
Coaching
|
||
Training
|
||
Resistance
management
|
Figure 1:Change management process
1.1 Organization
change management process
Change management is a close with the reorganization and below
is the process of the organization change management process.
·
Type of Change
·
The role of communication in the management of
change.
·
Leadership Commitment
·
Level of Resistance and Resistance Management.
·
Final Results and impact of change
2. Types
of Change
Operational Change -Operational change relates to new systems,
procedures, structures or technology that will have an immediate effect on
working arrangements within a part of the organization. But its impact on
people can be more significant than broader strategic change and it has to be
handled just as carefully.
Strategic Change -It is about moving to a future state that
has been defined generally in terms of strategic vision and scope.Strategic
change takes place within the context of the external competitive, economic and
social environment, and the organization’s internal resources, capabilities,
culture, structure Change Management and systems. Its successful implementation
requires thorough analysis and understanding of these factors in the
formulation and planning stages.
Transformation-Transnational change takes place when there
are fundamental and comprehensive changes in structures, processes and behaviors
that have a dramatic effect on the ways in which the organization functions.
3. Why
people resist change
With the rate of technological growth, global economy, environment,
customer behavior change is now the normal. Same every organizations have to
change their strategy and quickly agile meet competitive and the objectives. Organizational
change does not come easy, however. Many organizational change efforts fail to
reach their objectives due to failure of the change management. Therefore, change
management is important elements of the organization.
People and organization always evaluate the benefit of the change
, will the change help to achieve objectives or will change their life worse.
Reasons
behind the resist of the change.
·
Loss of status or job security
in the organization
·
Poorly aligned reward systems
·
Surprise and fear of the unknown
·
Peer pressure
·
Climate of mistrust
·
Organizational politics
·
Fear of failure
·
Faulty Implementation Approach (Lack
of tact or poor timing)
Overcoming resistance to change
‘replacing resistance with resolve, planning with results and
fear of change with excitement about its responsibilities’
(Ulrich, 1998)
·
Identification of negative reactions
·
Involvement
·
Sense of ownership
·
Communications
References
Anon., n.d. What is Change Management. https://www.prosci.com,
Volume 111.
Tanner, R.,
2018. management is a journey. [Online]
Available at: https://managementisajourney.com/organizational-change-8-reasons-why-people-resist-change/
[Accessed 2017 01 06].
Available at: https://managementisajourney.com/organizational-change-8-reasons-why-people-resist-change/
[Accessed 2017 01 06].

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